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Emma Lambert - Salon Owner
Jet Black - Covid 19 - Reopening The Salon
Amended 01/08/2020
With re opening the salon we now have guidelines from the government that we was adhere to, although there may be small variations between salons, the general running of appointments / services will be the same throughout Dereham, Norfolk and England - This is Jet Blacks new guidelines on how we will be running the salon
Making these changes have not been easy, however your safety and our staff's safety is paramount, We appreciate that everyone that has booked thus far has been nothing but understanding and accepting of these new times we are finding ourselves in - We will indeed review any of the below rules and make changes accordingly if government rules and guidelines change in any sort of way
If you have ANY Covid 19 symptoms then please, cancel your appointment at your soonest opportunity and stay at home following government guidelines - we will get you re booked as soon as possible
1, Appointment ONLY - No walk ins, can book online via facebook until we are back on 4th July then you can ring the salon
2. There will be no offer of re freshments in the salon
3, We have a staff only toilet, this will not be open to the public until further notice
4, We have contactless payment now in the salon , although cash is still accepted through the whole salon
5, Please wear a mask for your service, although this isn't by compulsory (from the 8th Aug this will be) we are running with this until further notice
6, There will be a £1 charge for PPE, and £1 if you require a mask we have disposable masks in the salon
7, Please where possible come to you appointment alone and with as little belongings as possible
8, There is NO waiting areas in the salon, the front area has been roped off with the reception desk brought forwards, please if you arrive early to your appointment wait outside the shop and wait for the stylist to appear at the door
9, Please sanitize hands on entry to the salon, and on leaving the salon
10, Childrens Cuts - Jet Black will now be allowing 1 parent in with a child cut - This has been amended from not being able to, but after reviewing it today as we said we would every month we are now happy we can work in a safe manor to have 1 parent in per child. Thank you for everyone understanding with conditions we wanted to make sure we could work sately not only for us the staff but clients also in these trying times..... Please note the children's cutting chairs are still in for MOT and service until further notice. Children will be expected to wear age appropriate PPE for their age (for more details please message us on Facebook or ring the salon)
11, No clients in between other clients - strictly 1 client to 1 stylist
12, No magazines, books or such like during your service available
13, For the first 21 days we will have to take EVERYONE'S telephone number, full name and address and hold on record at the salon (government guidelines and continuing to do so until further notice)
With all these new rules and regulations we have tired our very best to make everyone feel as safe as possible and with all the positive feedback we feel we have achieved this and has been wonderful to hear all the lovely comments, both to the staff and myself we really tried to go above and beyond to keep the salon going as 'normal' as we could with all the guidelines and found ways to incorporate the Jet Black touch on everything with plenty of thinking outside the box
If anyone has any specific needs / disabilities / careers / support workers etc where addition support will be needed or required then again please get in touch and state when booked so we can make sure we accommodate you the best that we can in these trying times
If you have ANY questions at all please feel free to get in touch on social media or ring the salon from the 4th July